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Transform Your
New Member Experience

View Onboarding Pricing Information →

Every private club knows the truth: the first 90 days of membership are crucial. New members are excited to join, thrilled by the amenities–and probably confused about what to do next.

Yet many clubs struggle to deliver the personalized, consistent experience that turns new members into lifelong advocates. Your best chance to delight a new member is immediately after they sign the contract. How are you helping new members navigate club life?

Imagine If...

You can make every new member feel personally welcomed and valued from day one

You can free your membership team to offer meaningful member interactions

Your new members naturally become your best source of referrals

Your onboarding process ran smoothly, consistently, and automatically

Your member satisfaction scores soar from the very beginning

A Better Way Forward

The ideal new member experience automatically guides each new member through a personalized journey while maintaining your club's high standards. That's exactly what you can provide with StoryTeller's New Member Onboarding Program.

Let's Connect →

How To Delight Your New Members
members-journey

1. Design Your Member Journey

First, we’ll help you map every touchpoint of your ideal member experience, from day one through full integration into club life. By providing a clear roadmap, you help new members quickly engage with your club’s offerings, events, and activities.

2. Create Your Custom System

Next, we’ll work with you to build an automated (yet personal) approach that makes every new member feel valued while saving your staff time. A custom system ensures that all new members receive the same high-quality experience, regardless of staff availability or workload.
custom system
active members

3. Transform your Results

When your new member experience is running, you’ll  see new members engage faster, participate more, and become active parts of your club community.

Choose Your Path to Success
Standard Experience Package Enhanced Experience Package Ultimate Transformation Package
Investment Starting at
$ 5,000
 Requires HubSpot Starter ($15.00/month) 		Starting at
$ 7,500
 Requires HubSpot Marketing Professional ($800.00/month) 		Starting at
$ 15,000
 Requires HubSpot Marketing Pro + CMS Pro ($900.00/month)
Give your new members a warm, consistent welcome while saving your staff valuable time.
Welcome each member with perfectly timed messages (5 emails)
Help members quickly understand their benefits
Connect members with key staff
Share essential information when it matters most
Guide members to important club information and resources
Deliver the perfect welcome experience for every type of member.
Deliver a more comprehensive welcome experience (up to 10 emails)
Customize information based on membership type
Make it easy for members to refer friends
Fine-tune communication based on member response
Create a permanent digital home that transforms how new members connect with your club.
Welcome members with their dedicated microsite (up to 6 pages)
Give members 24/7 access to important resources
Personalized information that changes based on who’s viewing it
Personalized content for up to 2 membership types
first step

Take the First Step

Don't miss your chance to make lifetime advocates of your new members. Schedule a personalized demo to see how StoryTeller can help your club deliver an exceptional new member experience.

Schedule a Call Now →